Privacy Policy

Last Updated:

1. Introduction

FlexiFeast ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website neckherbal.world and use our meal organization products and services.

2. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when using our services, including:

  • Name and email address when you contact us or subscribe to our services
  • Meal preferences and dietary information when using our meal planning tools
  • Household composition and family size information for family meal plans
  • Schedule and availability information for personalized recommendations
  • Payment information when purchasing our meal plans and guides
  • Communication preferences and feedback about our services

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • IP address and browser type
  • Pages visited and time spent on each page
  • Referring website and exit pages
  • Device type and operating system
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and improving our meal organization products and services
  • Personalizing your experience with customized meal plans and recommendations
  • Processing payments and managing your account
  • Sending you updates about new meal strategies and planning tools
  • Responding to your inquiries and providing customer support
  • Analyzing usage patterns to improve our website and services
  • Complying with legal obligations and protecting our rights
  • Preventing fraud and ensuring the security of our services

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With service providers who assist us in operating our website and providing services (payment processors, hosting providers, email services)
  • When required by law or to comply with legal processes
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets
  • With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure socket layer (SSL) technology for data transmission
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection and privacy practices

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to delete your information
  • Right to restrict processing of your data
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to object to processing

To exercise any of these rights, please contact us at the email address provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track your usage patterns.

Types of cookies we use:

  • Essential cookies: Required for website functionality
  • Performance cookies: Help us understand how you use our website
  • Preference cookies: Remember your settings and preferences
  • Marketing cookies: Track your interests for personalized content

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. The retention period may vary depending on the type of information and the purposes for which we use it.

You can request deletion of your information at any time, subject to legal and contractual obligations.

11. International Data Transfers

FlexiFeast is based in Finland. If you are accessing our services from outside Finland, your information may be transferred to, stored in, and processed in Finland and other countries. By using our services, you consent to such transfers.

12. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). We process personal data only with a lawful basis, including:

  • Your explicit consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Protection of vital interests
  • Performance of tasks in the public interest
  • Our legitimate interests

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

FlexiFeast

Otakaari 5, 02150 Espoo, Finland

+358440744420

help@neckherbal.world

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

15. Your Consent

By using FlexiFeast and our meal organization services, you consent to our Privacy Policy. If you do not agree with our policies and practices, please do not use our services.